Urology Associates Of Houston

If you value your time and want an office that respects your time, you will need to find a different urologist’s office. I should have listened to the reviews on here. Don’t make the same mistake I did.

I hate to say “If i could give less stars I would”, but the staff here are absolutely terrible and not cut out for customer service. After calling many times and leaving many voicemails, calls were never returned, and vital information was not given in a timely manner. Just about every time I call it goes to voicemail, which are not returned. The only positive for this review is that Dr. Hoggatt was very nice and did a great job. if, God forbid, you have to go here, see him.

After talked with my insurance, l found out they lied me. They made me visited the clinic twice for the simple works could be done in one visit.

Always a professional staff and never had a issue in 4 years. Helped with kidney stones and much more. Couldn’t recommend enough to others.

Horrible horrible. November of 2017 I had a kidney stone that presented itself and needed surgery. Dr. Matthew Hoggatt put the stent in and then we went about our way hoping that the stent would help get the stone to move. December of 2017 i go in for a check up to see if the stome has moved. It has not. We go to schedule a surgery to get he stone blasted for later on that month. Due to some financial issues the surgery had to be postponed until I could afford it. When I finally had the money I called to reschedule. Not once, not twice, not three times but numerous times I called trying to get in contact with the scheduler. I finally get ahold of some one and was transferred to Ashley who was going to be the temp for the normal scheduler who was on maternity leave. Ashley told me she was going to contact me when she had the schedule for the hospital so we could plan the day. That was January 2018. I have not heard from them since. But today, February 15th, 2018 I receive a bill for 146 dollars. So, in response to that bill is this. Until you can call your patients back and finish what you have started, you will not be receiving a cent from me.